Things I have seen that might be true
- Hospice CEOs would rather hold on to poorly performing leaders than go through the pain of replacing them.
- We’re more afraid of our nurses than we are of bad CAHPs scores.
- It’s easier to play the “greed” card against for-profit Hospices than to fix our Hospice.
- Wouldn’t you think that “shared-services” Hospices would be more profitable than the average Hospice?
- A little bit of Hospice died when “smart” people took over.
- Once we used the term “Perfect Visit” in a visit roll-out. One clinician cried. Another vomited. They said we shouldn’t expect every visit to be perfect. Ok, but do you think we should expect every airline to have a perfect no-crash policy?
- One quck way to turn indirect managers against you is to tell them we expect indirects to “Live to Serve the Clinical Leader”.
- And these beauties from Andrew
- A technically perfect visit can be awful.
- Compassion without competence is fraud.
- Most Clinical Manager would really prefer not to hold people accountable.
