How to Get Your Costs by Diagnosis, Age, Payer – MP3/CD This is a proven methodology that works – and most hospices are closer to getting these views than they may think. With the knowledge of “how,” you can make system decisions that will lead you to this end. To get these views requires the […]
The power of relationships cannot be underestimated. Our future and our destiny are tied to our relationships. This message contains insight on how to build relationships – a learned skill for the forward-thinking organization. (40 minutes)
Whose Goal is it Anyway – MP3/CD This message is from Kit Cosgrove and Tamara Bowman from the Hospice of Charleston. From this great customer service message many hospices have incorporated elements into their perfect visit design. (45 minutes)
Let’s Talk About CAP! – MP3 In this audio message Andrew discusses the issue of CAP as well as best practices in monitoring CAP and fixing CAP issues.
Learning to Live the Strategic Plan – MP3/CD This CD delivers insight on how to make your strategic plan a “living and working” tool. Andrew has done a tremendous amount of strategic planning for hospices and in this message discusses how to keep the strategic plan from gathering dust. (40 minutes)
Leadership – MP3/CD As we have worked with organizations, we have found that the leadership factor is indisputably tied to the organization’s progress. Leadership is the key to everything, and this CD covers some of the insights we have discovered. (45 minutes)
Practical advice from one who’s done it: Joel discusses the advantages of properly integrating your software systems so that your data remains intact throughout its journey from input to output. (32 minutes)
Transforming the CFO – MP3/CD This CD is for the CFO that wants some insight on becoming better. Andrew provides practical advice about the importance of the “numbers,” relationships, and technical competence. (45 minutes)
Rita sits down with Andrew for a candid discussion about recruiting, training, and coordinating volunteers, a vital aspect of hospice operations. As an added bonus, Rita also shares her insight and expertise on fund-raising and interacting with the board of directors. (44 minutes)
Knowing Your Numbers – MP3/CD This is a success story that should inspire any hospice! Linda Brown shares how a hospice with a census of six, $500,000 of debt, and ready to throw in the towel became a financial success. There are good lessons here for any hospice CEO, regardless of the size of […]
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