Designing an Extraordinary People Development System

*A SPECIAL MESSAGE

Dearest Hospice Empowerment Professionals,

We humbly present the Creating an Extraordinary People Development in the Awakened Forest. Due to the Black Cove/Big Hungry Forest Fires, which destroyed 13 MVI/Andrew buildings including the MVI Conference Center, the GameHaus and Japanese House were spared and will be utilized. The setting for these programs will be “different” – much more aligned with Nature overlooking a beautiful, life-vibrant pond and a natural amphitheater. Space however will be limited and the number of participants we can accommodate will be around 20…maybe a few more if people really feel some divine prompting to attend… So, these events will be more intimate and conversational in Nature… We could have contracted with the college, a church or another organization to use their space… However, this does not feel appropriate, or as enlightened as keeping our Empowerment programs on purified, sacred grounds, surrounded by perhaps the greatest teacher of all…Nature…with all of its dramatic teachings of the recent 6 months.  MVI has always looked at itself as a type of “Ministry” rather than a traditional corporate company, as Hospice is such Profound work and, “of course,” it can only be served by like-hearted entities to be effective… The “setting” of training events always needs to be “special.” And this setting will be unique and inspiring! Perhaps “testing” our flexibility and ability to transcend perceived “setbacks” and circumstances…   We will not be testing in all our normal ways…at least that is the plan for now… But all trainings must have some element of Accountability for learning… Seating will vary, from normal chairs, to Songstage padded tall stools with nice backs, to bean bags, to Japanese style seating… The Japanese House – Built for corporate retreats and to house Japanese J-Pop and other Asian artists recording at our studios via our relationship with Universal/Virgin Music Groups. It has a tremendous view of Nature and is very open… The GameHaus – MVI has hosted tons of events and EPIC parties at this property, ranging from corporate retreats, music executives negotiations and other meetings. The theme of this property and setting emphasizes the “Sides” of Life, and the integration or reconciliation of both… If this is NOT what you want, then know that MVI will be rebuilding a new conference center and recording studio…and NEW programs will be held there when they are completed.  The NEW center will no doubt be better as we have learned more from the former structure, pros and cons… The Nature of the Universe has an overall UPWARD momentum, even if we can’t see it in the ashes at the time! Onward and Upward! And always with Grace, Openness & Humility.

Serving from a place of Love for All Expressions of Life,

~Andrew Reed

Designing an Extraordinary People Development System Workshop

This entire workshop will focus on creating a world-class training system for your organization where the paradigm of the Hospice changes to that of a “teaching organization”: first and foremost. In this fascinating program, we will explore the teaching practices of master-class teachers in-depth and how these practices translate to a Hospice organization. How to Teach Visit Structures and Phone Interactions will receive extreme emphasis. The workshop is directed toward anyone that either instructs or coordinates training at a Hospice program. People Development IS the center of your Hospice universe as the mission is only accomplished through people.

How can a Hospice be extraordinary without having an extraordinary People Development program? The truth is, it can’t. A Hospice cannot become an Outlier that lives in the extremities of the bell curve without effective and efficient Talent 1) Attraction, 2) Selection, 3) Development and 4) Retention processes. This truly revolutionary workshop FOCUSES on creating a World-Class training system for your organization where the paradigm of the Hospice changes to that of a “teaching organization” first and foremost. In this fascinating program, we will explore the teaching practices of Master-Class teachers and organizations in-depth and how these practices translate to a Hospice organization. How to Teach Perfect Visits with Perfect Documentation and Perfect Phone Interactions will receive extreme emphasis as these are essential in order to create an extraordinary service experience. The workshop is directed towards the CEO and anyone that instructs, coordinates training or should be teaching at a Hospice such as the COO, senior leadership and Clinical Managers. People Development IS the center of your Hospice universe as the mission is only accomplished through people. In our humble opinion, it is a fantasy to think otherwise.

Cost: $1,750

Learning Objectives:

• Describe the utter importance of moving to the paradigm of a teaching organization first and foremost.
• Learn the methods of Master-Class teachers and organizations.
• Describe how to construct an innovative, effective and efficient People Development system with special emphasis on teaching the Visit and Phone Interactions, two of the areas that must be addressed to create an extraordinary customer experience.

MVI offers a $250 discount for participants that register 1 month prior to a program using code “early250“. This helps us with planning as we try to provide high-quality events with tremendous attention to the details of the experience.

For more information regarding administrative policies such as refunds, cancellations and complaints, please contact Multi-View Incorporated Systems at 828-698-5885.

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